PAYMENT & ORDERS
The best way to get a quote is either by email, phone or call in to see us in store.
There are a few different variables that make up our print prices: Print size, number of colours printed & garment / material used.
Yes. We do except supplied garments but they need to have a print area clearance of 30mm from stitching & seams where the print is to go. If the material is different from standard we may need to look at it first to determine if it’s printable or which type of ink is suitable.
We generally work on a 10 working day turn around depending on the size of your order & complexity.
If you are to cancel your order it needs to be a quick as possible from when you placed it. This is to insure we don’t order your garments or start the design process. If we have already set the job up you will be charged for our time spent on the job.
We generally re-set your screens again – this may incur further setup costs depending on the re-run quantities.
No, you have only paid for the film that produces the screens. When your job is complete we clean the screens & reuse them again for other jobs.
No. We generally print the requested design across all garments based off the smallest size. If you need multiple print sizes across different garment sizes each print size will be charged at separate setup costs since we have to set a screen for each print size.
Yes. Once your order has been place, we then set your print up electronically & send you a PDF proof for approval. Once you are happy with the poof we will go to print. If changes are made we will work within your hourly setup cost. If this is going to exceed the hourly rate we will notify you that the price will increase.
PRINTING & COLOURS
ARTWORK & FILES
Email, flash drive, online file sharing (www.wetransfer.com)
– Old photos can be scanned for you
– Hand drawn designs can be re-create for you for a fee.
Yes. We have an in-house designer who can help create stunning printable & non-printable graphics & logos from start to finish. From concepts through to the final product, design modifications & design recreation. We can cover it all while working closely with you to get exactly what you require.